Front Office Manager

Job description:

• Guiding, monitoring and supervision of the reception
• Responsible for the day-to-day operation of the reception, distribution of tasks and swift handling of arrivals and departures
• Handling guests’ complaints, informing the guests of the hotel’s services, events and tourist attractions of the Paphos region and Cyprus in general
• Monitoring the daily operation of the reception, so as to adhere to the company’s operating manuals
• Enhancement of the quality of service and guests’ satisfaction

Required qualifications:

• Higher education diploma in Tourism or Hotel Management will be considered an additional qualification
• Excellent knowledge of the Greek and English language
• Excellent computer skills
• 3 years of previous experience as a Front Office Manager
• EU Citizen or EU work permit holder      

The company offers:

• Full training in all the company’s service protocols
• Pleasant working environment
• Opportunities for continuous professional development
• Possibility of long-term employment